Delaware Department of Transportation Secretary Jennifer Cohan and Delaware Transit Corporation CEO John Sisson recently announced the release of DART Pass, the innovative mobile fare payment option.
The app displays a digital pass on the phone's screen, eliminating the need for a paper ticket or cash. This new mobile payment, now available on the enhanced free DelDOT app, is convenient, easy to use and allows for faster boarding, enhancing the customer experience.
Fares available for mobile purchase include a one-way ride, a reduced fare one-way ride (ID required upon boarding), a daily pass and new seven-day and 30-day [asses. Mobile fares are currently valid for one zone only; however, multiple tickets can be used for multi-zone travel. Multi-zone tickets will be available at a later date.
“This new statewide mobile fare payment option is a continuation of our efforts to modernize our public transportation system,” said Cohan. “It's a great example of our ongoing focus using innovation to improve customer service."
The process: Download the DelDOT app available for free at the Apple and Google Play stores and find DART Pass under the Transit icon. Once the account is set up with a credit or debit card, select the fare type to purchase, from a single ride to a 30-day pass. Activate mobile fare upon boarding the bus. A pop-up message will appear with the expiration date/time. Confirm to activate, then show the operator the device and tap the screen to display the moving green image.
The first phase of the rollout includes visual validation for a single zone of travel. Subsequent phases will include multi-zone fare options and installation of the validators on buses.
For more, visit dartfirststate.com.