Attorney General Matt Denn announced Oct. 11 that the Delaware Department of Justice’s new legal assistance program for Delawareans denied insurance coverage for substance abuse treatment is in operation and ready to assist Delawareans dealing with coverage denials.

Delawareans who have been denied insurance coverage for substance abuse treatment can contact the Department of Justice by phone or email to see if they are eligible for assistance in having insurance or Medicaid cover treatment they have obtained.

Under the new program, the Department of Justice will retain attorneys and other professionals to help persons appeal substance abuse treatment benefit denials by private insurance carriers or the state’s Medicaid program. Initial screening of cases will be done by DOJ personnel, and the legal work will be performed by attorneys under contract with DOJ.

Delawareans who have been denied coverage for substance abuse treatment can call 577-4206, email or visit

Persons seeking assistance will need to complete an application for assistance and may need to execute medical privacy releases to determine whether assistance can be provided. The forms are available on the program’s webpage.

The new DOJ program was made possible by House Bill 100, passed by the general assembly last spring and signed by the governor May 30. The bill, which took effect on Sept. 27, allowed DOJ to use funds from its Consumer Protection Fund for this new purpose of assisting Delawareans who were denied insurance coverage for medically-necessary substance abuse treatment.