Whether it's just basic services, such as helping with cooking, or full-time, 24-hour attention, everyone wants the best when it comes to taking care of the senior members of their family.
Registered nurse Tiffany Rubin, owner/director of the newly opened Nurse Next Door franchise in Camden, is ready to help.
Caregivers with Nurse Next Door provide that extra bit of care that may be missing in other home health care services, she said. In addition to helping prepare meals, caregivers help with cleaning, shopping, medications, wound management and other necessities usually not covered by insurance.
"It's all about bringing caring back into health care," she said. "It allows me to bring my experience and expertise into a new type of health care agency."
Descended from Amish grandparents in her native Lancaster, Pa., Rubin became a certified nursing assistant at age 16 and used her earnings to attend the Lancaster General College of Nursing. After graduation, she gained additional experience while working at a hospital in Colorado, where then-fiancé Chad Rubin was attending the Air Force Academy. They arrived in Dover in August 2012, where she started working at Bayhealth-Kent General Hospital.
She found out about Nurse Next Door three months later.
"Health care is my comfort zone and my passion," she said. "But health care is a very regulated industry, and with Nurse Next Door we've found a way to bring happiness to people again. It's the only company where I can work in health care and bring people happiness the way I want to."
Office: a Vancouver Starbucks
Nurse Next Door got its start 12 years ago in Vancouver, British Columbia, when two Canadian businessmen, Ken Sim and John DeHart, were trying to find caregivers for family members.
Frustrated with the seeming lack of corporate responsibility they found, the men decided to do something, both for their families and for others, company spokeswoman Jaclyn Krucik said.
"Ken and John realized that with our aging population, they had an opportunity for a reputable brand of home care that would help these people with all of the compassion they needed," she said.
"They wanted to ensure their clients would be taken care of in the same way they would want for their families."
Operating at first using cell phones and laptops set up in a Vancouver Starbucks, Sim and DeHart launched Nurse Next Door in 2001 with six caregivers. They started franchising the business in 2007, and spread to the United States in 2012. In addition to Delaware, there now are Nurse Next Door franchises operating in Colorado, Texas, California, Pennsylvania, New York state, Florida and Washington state.
"Most seniors want to stay in their homes and in their communities," Krucik said. "They want to keep their pets and all of those things they're comfortable with. They like to keep to their routine instead of being told when they have to wake up and when they have to eat."
Page 2 of 2 - "When you have an aging population, the ability to keep people in their homes and give them what they need is an amazing thing, both for them and for their families," Rubin said. "We allow seniors to get as much or as little care as they want."
Nurse Next Door representatives investigate the background and qualifications for anyone they hire and many are nurses or people who already have experience in personal caregiving, she said.
Rubin operates with three registered nurses, 13 certified nursing assistants and two companions. She has only one person on her office staff: herself. All of her employees are licensed, bonded and insured, she said, and the franchise is regulated through the state of Delaware as a skilled home care agency.
Nurse Next Door offers a variety of services ranging in cost from $20.15 to $28.75 an hour for a minimum of three hours. They are a private pay company and accept private insurance plans, but not Medicare or Medicaid. Although based in Camden, Nurse Next Door operates everywhere in the state.
For more information, call Nurse Next Door at (302) 264-1021.