The bright red and white signs of Computers Fixed Today are hard for people to miss as they drive through the junction of Camden Wyoming Avenue and Main Street in Camden.


The bright red and white signs of Computers Fixed Today are hard for people to miss as they drive through the junction of Camden Wyoming Avenue and Main Street in Camden.

That’s because Computers Fixed Today owner Theo Morgan III is hoping to capitalize on the 11,000 drivers that pass through this intersection each weekday, according to a DelDOT study he obtained. (Camden Wyoming Avenue is also Del. Route 10.)

Computers Fixed Today is a full service technology company that repairs computers and other gadgets and offers data recovery and virus removal, among other services.

Morgan also sells powerful, business class, certified Dell laptops and desktops he said. Computers Fixed Today also has partnered with several manufacturers to have a standing supply of business critical computer components on hand.

This week, Morgan held a soft opening for the Camden store, which is now operational. A grand opening is planned for May. The Camden store is now Morgan’s main retail center while the Dover facility he opened one year ago will continue to serve as a drop off center for customers.

“Essentially, we’re trying to cater to the home user, small business and large business units by keeping the latest generations of Dell on stock here,” Morgan said. “So, if they do experience a computer failure they can come to us and we’ll have a like product for them and have whatever they need to get their computer up and running today.”

Morgan studied computer and airway science at Delaware State University before working in IT for the old MBNA Bank, then the state of Delaware.

Employee John Dalecki joined Morgan after 45 years in IT work, including 28 years with Playtex in Dover as well as stints in banking and with the U.S. military.

“In my career, I’ve seen a lot of technicians and I think Theo is on top of his game as far as knowing PCs down to the technical, board level,” Dalecki said. “He really knows what’s going on in the business and what to do on the customer side of things.”

Old vs. New
In terms of whether people get their computers fixed or just buy a new one in this throw away era, Morgan said that’s always a challenge for customers.

“The street value of your computer versus the repair cost is always a factor,” he said. “As far as I’m concerned, if your computer has more than 50 percent value left, then it’s worth getting it fixed because to buy a comparable computer of the same speed and equipment will probably cost you double or more than to just simply repair. In these economic times, a dollar saved is a dollar earned.”

Viruses
Morgan said a computer that got a nasty virus could be fixed 100 percent of the time.

“The analytics on viruses are the function that it impairs versus the function that it implements; they are always the sum total of the two,’ he said. “Your computer has resources and most people don’t begin to use the power their computer has.”
Very often, hackers look to use other people’s computers for their own agendas, Morgan said.

“For efficiency’s sake, what we generally do is advise the customer to get a more active anti-virus, something that tells you when something’s looking to make changes to your computer,” he said.

The Apple dilemma
Despite its proprietary nature, Morgan said he can fix Apple products as well.

“Apple is just UNIX; I learned computers on UNIX,” he said. “I can fix an iPad or an iPod. If it’s got a transistor and a chip in it, I can fix it. Mac is probably one of the most solid user interfaces that has ever been developed.”

The trick is in getting parts from Apple, Morgan said. He is exploring the possibility of getting Apple certification for Computers Fixed Today.